Thimbles & Thread Quilting and Sewing Studio – Store Policy
Return Policy
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Cut Fabrics: All cut fabrics are final sale and are not eligible for return, exchange, or store credit.
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Unopened Products: Unopened, unused products may be returned within 14 days of purchase when accompanied by the original receipt. These items will be refunded to the original method of payment.
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Returns After 14 Days: Returns made after 14 days (with original receipt) will be eligible for a store credit only.
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Receipt Required: All returns must be accompanied by the original receipt. No exceptions.
Class Cancellation Policy
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Customer Cancellation:
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Cancellations made 14 days or more prior to the class date will be refunded minus a 15% cancellation fee.
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Cancellations made within 14 days of the class date are non-refundable. However, the class registration may be transferred to another person.
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Store Cancellation:
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If Thimbles & Thread cancels a class, customers will receive a full refund.
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If a class is rescheduled, customers will be automatically moved to the new date of their choice (if multiple options are available), or they may choose to receive a store credit instead.
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We appreciate your understanding and support!
